Service Centers


Service centers are established for the primary purpose of providing specific technical or administrative services to support the internal operating activities of the University at Buffalo (UB). Service centers must provide services that are consistent with the university’s mission and the normal activities of the college/department associated with the organization.

The cost of services provided by a service center must be charged directly to all users based upon actual use through a schedule of rates that recovers costs. Service center billing rates should not differentiate among internal users (including federally sponsored activities) and must not exceed the actual cost of providing the service.

Educational institutions must follow the requirements imposed by the federal Office of Management and Budget (OMB) Circular A-21, Principles for Determining Costs Applicable to Grants, Contracts, and Other Agreements with Educational Institutions when developing service center billing rates and charging sponsored program accounts.