Introduction

Request Tracker, commonly abbreviated to RT, is a ticket-tracking system written in Perl used to coordinate tasks and manage requests among a community of users. RT's first release was in 1996, written by Jesse Vincent, who later formed Best Practical Solutions LLC to distribute, develop and support the package. RT is FOSS, distributed under the GNU General Public License.

Usage

https://tracker.cse.buffalo.edu

Notes

1. Contact cse-consult@buffalo.edu if you need an RT queue to manage your research group's projects.

References

1. http://en.wikipedia.org/wiki/Request_tracker
2. http://www.bestpractical.com/rt/
3. https://tracker.cse.buffalo.edu