Welcome to the CSE IT Service Catalog!

We're up to 1033 pages in this knowledgebase. You'll see more pages if you log in with your UBIT credentials.

What is a Service Catalog?

A service catalog is a knowledgebase of technical service offerings. We try to make our CSE IT Service Catalog as complete and useful as possible.

We define IT service terms by linking to authoritative industry standard references and to Wikipedia. Stacy Schiff tells the story of Wikipedia in a good article titled "Know It All", published in The New Yorker magazine.

Please see: http://en.wikipedia.org/wiki/Service_Catalog

How Do I Submit a Consult Request?

Email cse-consult@buffalo.edu, and the CSE IT staff will respond to you.

Is UB Experiencing a Large-Scale Technical Problem or Service Outage?

CIT provides an 'Alerts' web page to inform the campus community of known outages and technical problems. If you suspect that something is wrong, please check this page first so you don't report a known problem that is already in the process of being resolved.

Please see: http://www.buffalo.edu/ubit/news/alerts.html

Reset My Password, Please?

Please follow the "Changing Your UBITName Password" procedure.

May I Download Microsoft Software for Free?

CSE participates in the Microsoft Azure Dev Tools for Teaching and Microsoft Azure for Students programs.

To learn how to get your free Microsoft software, see our Software Distribution page.

How Do I Restore Backups of Lost Files?

Please see: https://wiki.cse.buffalo.edu/services/content/how-do-i-restore-backups-lost-files

How Do I Secure a Space With Swipe Card Access Readers?

Please see: https://wiki.cse.buffalo.edu/services/content/basis-card-access